Moving home

We make it easy for you to transfer your energy to a new address

Already a customer?

We know moving home is stressful, that’s why we make it simple for you to transfer your energy to a new address. Simply fill out the online form below, or contact us on 01481 724811.

Please note: If you are informing us over the phone, please have your account number and new address ready as we will require this.

MOVING HOUSE FORM
Direct Debit Form

Not yet a customer?

Are you moving to a property with a gas supply, but not yet a customer? We can help get you set up. Fill out the form below or contact us on 01481 724811.

Moving House Form
Direct debit form

Moving Home FAQs

I’m moving home what do I need to do?

Let us know if you are moving by completing a Moving House Form, you can download this from our website. Contact our Customer Services on 724811 for further information

I recently moved house, why isn’t my Direct Debit showing on my statements anymore?

When you change banks you need to create a new Direct Debit due to the reference which the bank requires. Each individual property requires a new Direct Debit setting up in order to generate a new reference. Please contact us and we can help you to set up a new Direct Debit.

Can I transfer my account from one property to another?

Yes, you can move your account by completing a Moving House Form, available on our website. Contact our Customer Services Team for any further queries you may have.

Still can’t find the information you’re looking for? Contact us on 01481 724811