Submit your meter reading

Our meter reader visits your property every quarter to read your gas meter and provide you with an accurate bill.

If we are unable to access your meter during our normal working hours you can now take the reading yourself and submit it to us online by completing the form below.

Alternatively, we will be happy to accept your meter reading over the telephone if you contact our meter department on 724811.

Customer Number

You will find your Customer Reference Number on your gas bill, as shown here, or on any other personally addressed correspondence you may have received from us.

How to read your meter

There are two types of meter. Please identify which kind you have from the options below.


Reading = 4942


Reading = 99998

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